Privacy Policy

Last updated: March 15, 2025

Information We Collect

At solumynthareq, we collect information that helps us provide better financial tracking services. When you create an account or use our platform, we gather data necessary for your financial goal management and platform functionality.

Account Information

Your name, email address, phone number, and account credentials when you register for our services or contact our support team.

Financial Data

Goal tracking information, budget categories, spending patterns, and financial milestones you choose to monitor through our platform.

Usage Analytics

How you navigate our platform, features you use most, session duration, and device information to improve user experience.

How We Use Your Information

We use collected information to provide, maintain, and improve our financial tracking services. Your data helps us customize your dashboard, send relevant notifications about your goals, and ensure platform security.

We also use aggregated, anonymized data to understand user behavior patterns and develop new features. This analysis never includes personally identifiable information and helps us create better tools for financial goal management.

Data Sharing and Third Parties

solumynthareq does not sell your personal information to third parties. We may share limited data with trusted service providers who help us operate our platform, such as cloud storage providers, analytics services, and customer support tools.

These partners are contractually required to protect your information and use it only for specified purposes. We may also disclose information when required by law or to protect our legal rights and the safety of our users.

Your Rights and Choices

Under UK data protection laws, you have several rights regarding your personal information. We make it easy to exercise these rights through your account settings or by contacting our privacy team.

  • Access Your Data

    Request a copy of all personal information we hold about you, including how it's used and with whom it's shared.

  • Correct Information

    Update or correct any inaccurate personal information in your account through your dashboard or by contacting us.

  • Delete Your Account

    Request complete deletion of your account and associated data, subject to legal retention requirements.

  • Data Portability

    Export your financial tracking data in a commonly used format to transfer to another service.

  • Restrict Processing

    Limit how we use your information in certain circumstances while keeping your account active.

Data Security Measures

We implement comprehensive security measures to protect your financial information. Our approach combines industry-standard encryption, access controls, and regular security audits.

Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption, with AES-256 encryption for stored data.

Access Controls

Strict employee access policies ensure only authorized personnel can access user data for legitimate business purposes.

Regular Audits

Independent security assessments and penetration testing help identify and address potential vulnerabilities.

Backup Systems

Automated, encrypted backups ensure data recovery capabilities while maintaining security standards.

Data Retention Periods

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

1

Active Account Data

Financial goals, tracking data, and account information remain accessible while your account is active and for 30 days after account closure.

2

Communication Records

Customer support interactions and important communications are kept for up to 3 years for service quality and legal compliance.

3

Legal and Tax Records

Information required for tax reporting or legal compliance may be retained for up to 7 years as required by UK financial regulations.

4

Anonymized Analytics

Aggregated usage patterns and anonymized insights may be retained indefinitely for product development and research purposes.

International Data Transfers

While solumynthareq primarily operates within the UK, some of our service providers may process data in other countries. We ensure all international transfers comply with UK GDPR requirements through appropriate safeguards such as adequacy decisions or standard contractual clauses.

When data is processed outside the UK, we maintain the same level of protection through contractual obligations and technical measures that meet or exceed UK data protection standards.

Children's Privacy

solumynthareq's financial tracking services are designed for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately for assistance with data removal.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.

Contact Our Privacy Team

If you have questions about this privacy policy, want to exercise your data rights, or need assistance with privacy-related concerns, we're here to help.

Address

Hazlitt Cl, Llanrumney
Cardiff CF3 5PG, United Kingdom

Phone

+44 1536 518967

Email

info@solumynthareq.com